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LoyaltyLoop is an all-in-one customer experience (CX) platform designed to automate post sale engagement and drive business growth.
Leveraging the LoyaltyLoop-Printavo integration, your customer contacts (i.e., customers to be surveyed) will be sent automatically to your LoyaltyLoop account. LoyaltyLoop then automatically engages customers at the right time, following a recent transaction, using short pulse surveys sent by email or SMS. Your survey gathers valuable customer feedback, measures customer loyalty by tracking your Net Promoter Score (NPS), generates testimonials for your marketing, and increases sales by cross-selling happy customers and soliciting referrals. Leveraging this data, LoyaltyLoop automatically encourages happy customers to post Google reviews, boosting your online reputation and local SEO.
A key feature for driving business growth is dormant customer reactivation. Available in the Premier plan, this tool automatically detects inactive accounts and sends targeted messages to restart sales and gather feedback on why they stopped purchasing. By cultivating these relationships, LoyaltyLoop helps you uncover new needs and turn past clients into current revenue. And, with LoyaltyLoop you’re never on your own. The LoyaltyLoop team will manage the entire process of setting up your services, make adjustments for you along the way, and be there to support you when you or your team have questions. LoyaltyLoop is the easy and affordable customer experience service for printers and sign & graphics companies.
Software
Rhode Island
Survey active customers for feedback and NPS. Get Google Reviews and other 3rd-party reviews. Get fresh testimonials for your marketing. Uncover sales opportunities by cross-selling & referrals. Auto-detect dormant accounts to capture feedback and restart sales. AI Suggested replies to reviews.
